Privacy Policy
Your privacy matters to us
At ProfitFlex, S.L. (hereinafter, "ProfitFlex") we are committed to processing your personal data in a lawful, fair and transparent manner, and to ensuring the protection of your privacy at all times. This Privacy Policy describes how we process the personal data that you provide to us through this website (hereinafter, the "Website"), as well as the rights you have regarding data protection. ProfitFlex processes your personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation ("GDPR"), Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights ("LOPDGDD") and other applicable regulations. We recommend that you read this Privacy Policy carefully to understand how we process your personal data when you contact us through this Website.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The data controller is the legal entity that determines the purposes and means of processing personal data. In other words, the controller decides how and for what purposes personal data are processed. For the purposes of this Privacy Policy, the controller of the processing of personal data is ProfitFlex, S.L. with registered office at Pº Castellana 95, floor 20, 28046-Madrid-Spain, registered in the Commercial Registry of Madrid, electronic folio IRUS: 1000452321036 registration 1 with sheet M856249 and with CIF: B22504344.
2. WHO IS YOUR CONTACT AT PROFITFLEX FOR THE PROTECTION OF YOUR PERSONAL DATA?
If you have any questions or wish to receive more information about the processing or protection of your personal data, you can contact us through any of the following channels:
Data Controller: ProfitFlex
Postal Address: Pº Castellana 95, floor 20, 28046-Madrid-Spain
Email: protecciondedatos@profitflex.com
You can also contact our Data Protection Officer (DPO) at the following email address: protecciondedatos@profitflex.com
The functions of the DPO for ProfitFlex are: To inform and advise ProfitFlex and its employees about the obligations of Data Protection legislation; To monitor compliance with Data Protection regulations, including the assignment of responsibilities, awareness and training of staff involved in processing operations, and corresponding audits. To cooperate with the different Data Protection Control Authorities. To act as a point of contact with the Control Authorities for matters relating to the processing of personal data carried out by ProfitFlex.
3. WHAT PERSONAL DATA IS PROCESSED BY PROFITFLEX?
Through this Website, ProfitFlex will only process the personal data that you voluntarily provide to us when contacting us to make an enquiry or request information. In particular, we may process the following categories of data:
- identifying data, such as your name and surnames;
- contact data, such as your email address and, where applicable, your telephone number;
- data contained in the enquiry or communication you send us, to the extent necessary to address it.
ProfitFlex does not intentionally collect information about minors, unless it has the express consent of their parents or legal guardians. You guarantee that you are over 14 years old. If you are aware or suspect that ProfitFlex has personal data of minors, please contact us through any of the channels indicated in section 3 of this Privacy Policy protecciondedatos@profitflex.com and it will be deleted.
4. COLLECTION AND OBTAINING OF PERSONAL DATA
ProfitFlex collects and processes the personal data that you voluntarily provide to us through your interaction with our Website, specifically: when requesting information or quotes about our products and services.
In the forms available on the Website, fields whose completion is mandatory will be marked with an asterisk (*). If you do not provide all mandatory data or if we receive any abnormal or incorrect response, we will not be able to process your request or provide the corresponding service or functionality. You guarantee that the data provided is true, accurate, complete and up to date, and will be responsible for any damage or loss, direct or indirect, that may arise as a result of non-compliance with this obligation.
It is not necessary for you to provide your personal data in order to browse the Website.
5. FOR WHAT DO WE USE YOUR PERSONAL DATA? PURPOSES AND LEGAL BASES FOR PROCESSING
The personal data you provide to us will be processed for the following purposes:
- To handle your enquiries or requests for information submitted through the Website or the contact addresses provided by ProfitFlex. When such enquiries relate to the possible contracting of services or to a request for pre-contractual information about ProfitFlex's activities, the legal basis for processing your data will be the application of pre-contractual measures at the request of the data subject. In other cases, the legal basis will be ProfitFlex's legitimate interest in properly handling received communications and managing the relationship arising from such contact.
- To maintain the necessary communications in relation to your enquiry, including clarifications, follow-up on requests or the sending of related information. In this case, the legal basis for processing your data will be ProfitFlex's legitimate interest in properly managing communications with users.
- To comply with legal obligations applicable to ProfitFlex, as well as to attend to requests from competent authorities. In this case, the legal basis for processing your data will be ProfitFlex's legitimate interest in properly managing communications with users.
- To ensure the security, integrity and correct functioning of the Website and our systems, as well as to prevent unauthorised access, fraudulent use or security incidents, to the extent that such processing is strictly necessary for those purposes. In this case, the legal basis for processing your data will be ProfitFlex's legitimate interest in ensuring a secure and reliable digital environment.
When the basis of processing is consent, you may revoke it at any time by sending us a communication to protecciondedatos@profitflex.com, indicating your address for communications purposes and providing the necessary details to process your request.
To what extent will decision-making be automated?
ProfitFlex does not use fully automated decision-making processes to establish, develop or terminate a contractual relationship with you. In the event that we use such processes in a particular case, we will keep you informed and communicate your rights in this regard if so prescribed by law.
Will profiling take place?
In order to offer you products and/or services according to your interests and improve your user experience, we may create a "commercial profile" based on the information provided. However, no automated decisions will be made based on that profile.
Is it mandatory to provide us with your data?
The provision of data necessary to process your enquiry is voluntary. However, if you do not provide us with the minimum information necessary to identify you or respond to you, we may not be able to properly address your request.
6. WITH WHOM DO WE SHARE YOUR DATA?
In general, your personal data will not be disclosed to third parties, except in the following circumstances:
ProfitFlex Group Companies
Where applicable, ProfitFlex may allow access to your personal data to companies affiliated with or belonging to the ProfitFlex business group, where such access is necessary to handle your enquiries, manage the relationship arising from your request, provide internal support or fulfil the purposes described in this Privacy Policy. In such cases, these third parties will act as data processors, following ProfitFlex's instructions and with the appropriate contractual guarantees required by data protection regulations.
Our service providers
ProfitFlex may disclose your personal data or allow access to it to providers who provide ancillary or support services necessary for the operation of the Website and our information systems. In such cases, these third parties will act as data processors, following ProfitFlex's instructions and with the appropriate contractual guarantees required by data protection regulations.
Legal obligations and competent authorities
ProfitFlex may disclose your personal data when such disclosure is necessary to comply with an applicable legal obligation, when authorised by current regulations or when necessary to comply with requests from administrative or judicial authorities, public bodies, judges or competent courts.
7. ARE INTERNATIONAL DATA TRANSFERS MADE?
In general, ProfitFlex does not intend to make international transfers of your personal data outside the European Economic Area. However, if it were exceptionally necessary to use providers or services that involve an international data transfer, ProfitFlex will adopt appropriate guarantees in accordance with applicable regulations.
You can obtain more information in this regard by sending a request to protecciondedatos@profitflex.com
8. WHAT MEASURES DO WE APPLY TO KEEP YOUR PERSONAL DATA SECURE?
ProfitFlex applies appropriate technical and organisational measures to ensure an adequate level of security appropriate to the risk and to protect your personal data against destruction, loss, accidental or unlawful alteration, as well as against unauthorised access or processing.
However, you should be aware that security measures on the Internet are not completely impenetrable.
9. HOW LONG DO WE KEEP YOUR DATA?
ProfitFlex will retain your personal data for the time strictly necessary to handle and manage your enquiry or request for information.
Once such management has been completed, your data may be retained in a duly blocked manner for the legally applicable limitation periods, solely for the purpose of addressing any potential legal or contractual liabilities arising from the processing.
Once those periods have elapsed, the data will be securely deleted.
10. WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?
In accordance with data protection regulations, you may exercise at any time the recognised rights, in particular:
Right of access
You have the right to know what data we are processing and to obtain a copy of it.
Right to rectification
You have the right to request the rectification of inaccurate, outdated or incomplete personal data concerning you. You may also request that incomplete personal data be completed, including by means of an additional statement.
Right to erasure
You have the right to request the deletion of your personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected. However, ProfitFlex may continue to keep them duly blocked in the cases provided for by applicable regulations.
Right to object
You have the right to object to the processing of your personal data in certain circumstances. We will not be able to comply with your right only when we process your data in the event that we prove compelling legitimate grounds for the processing or for the formulation, exercise or defence of claims.
Right to restrict processing
You have the right to request that we temporarily suspend the processing of your data in the cases provided for by law.
Right to data portability
Where applicable, you have the right to have your data transmitted to another data controller in a structured, commonly used and machine-readable format.
You may exercise your rights by sending a request to protecciondedatos@profitflex.com, indicating the right you wish to exercise and including the information necessary to verify your identity. Furthermore, if you consider that the processing of your personal data does not comply with applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency through its electronic office: Electronic office of the AEPD.
11. USE OF COOKIES AND TRACKING TECHNOLOGIES
This Website does not use analytical, advertising or profiling cookies.
In the event that the Website uses exclusively technical cookies or elements strictly necessary for its operation, these will be used solely to enable correct navigation and service provision.
12. MINORS
This Website is not specifically directed at minors. ProfitFlex does not intentionally request or process personal data of minors through the Website.
If you believe that a minor has provided us with data without the required authorisation, you may contact us at protecciondedatos@profitflex.com so that we may take appropriate measures.
13. MODIFICATIONS
ProfitFlex may modify this Privacy Policy when necessary to adapt it to regulatory, jurisprudential, technical or operational changes arising from the Website itself.
A prominent notice will be published on the Website to notify any significant changes to the Privacy Policy. In any case, the current version of the Privacy Policy will be available on this page.
Last updated: June 2026